Problems happen, and we're here to help you figure out any and all the tech problems you throw at us.

Onsite Support

Onsite Support is an option for Service Contract clients, as well as anyone needing onsite help with computer or other technical issues. To schedule an onsite support visit, simply call at 407-284-1625 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  , or contact us via any of our other support options. We'll schedule your issue based on urgency and issue description. Onsite visits do incur hourly service and support charges, unless otherwise discussed at the time of your support request. For questions or clarification, please speak with a EMR Tech Service Team Member.

Email Support

Email support is available to answer general questions, as well as to schedule other support options. You can e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Emails are generally answered same day, often faster.

 Phone

Telephone support is available to new and existing customers, based on your support issue. We welcome questions, and will make every reasonable effort to help you. You may call us during regular business hours at 407-284-1625. After Hours support is also available, but may incur additional charges. You will be informed if your call is subject to support charges.